STORE CARE & ONGOING SUPPORT
eCommerce Maintenance Packages
Keep your store current, resolve everyday website tasks and make time for improvements. Monthly plans from $49.95, with a store review before you commit.
CHOOSE A PLAN. CONFIRM THE FIT.
Support that matches your store’s workload.
Seller’s Bay brings website maintenance, development and marketing support together. Choose basic care or a larger monthly allowance for the work your store needs.
Start with a free store review. We check your platform and priorities, confirm what fits the plan, and provide payment instructions only after the scope is agreed.
Not sure which plan fits? Request a review →
Before choosing a plan, read what eCommerce maintenance packages include and outsourced maintenance versus in-house website management to compare the scope and the alternatives.
MONTHLY OPTIONS
Compare eCommerce maintenance plans.
Each plan has one total monthly time allowance. Higher-tier hours replace the lower-tier allowance; they are not added together.
Bronze
Basic care for smaller sites
$49.95 / month
1 hour per month
- Basic website maintenance
- Minor edits and fixes within the monthly allowance
- SEO, design and marketing are not included
Silver
Maintenance plus selected improvements
$199 / month
3 hours per month
- Basic care plus time for agreed priorities
- Choose from SEO, marketing, development, design or writing within the allowance
- Priority support
Gold
More time for ongoing store improvements
$499 / month
10 hours per month
- Silver service options with a larger monthly allowance
- Time for planned improvements alongside maintenance
- Optional monthly strategy call
Platinum
Broader management and marketing support
$1,500 / month
30 hours per month
- eCommerce management, development, design and content tasks within the allowance
- PPC management available within the agreed scope
- Dedicated account manager, custom monthly reports and strategy sessions
What “service options” means: Silver, Gold and Platinum let you prioritize work across the listed disciplines within your monthly hours. They do not include unlimited projects or every service every month.
Before you commit, we confirm any initial repair work, third-party costs, advertising spend, extra hours, billing terms and what happens to unused time. Ask about payment-plan options during your review.
BEFORE ANY PAYMENT
A simple path to the right plan.
1. Share your store
Choose a plan or ask us to recommend one. Send your website, platform and the main work you need.
2. Confirm the scope
We review the starting point and discuss suitability, priorities, costs and terms. Any initial repair work is identified first.
3. Approve & get started
Once you approve the plan and scope, we provide payment instructions and arrange onboarding.
WHAT WE CAN HELP WITH
Maintenance first. Improvements with a purpose.
The right tasks depend on the platform and condition of your store. We agree priorities rather than applying the same checklist to every website.
Routine website care
Review store health, performance and updates relevant to your platform. Our care work can include weekly checkups and speed tests, with the exact schedule confirmed for your plan.
Store updates & quality checks
Keep products and content current, review important customer journeys and address agreed website issues. WordPress plugin and theme updates differ from maintenance on a hosted Shopify store.
Marketing & development priorities
Use eligible plan hours for agreed SEO, local SEO, content writing, social media, Google or Facebook campaign management, and design or development improvements.
Hosting & ongoing coordination
Review hosting-related needs and organize work by priority. We confirm any hosting service or third-party charges separately so the total scope is clear.
CLIENT EXPERIENCES
What our clients say
Real feedback on our web design, development and ongoing support.
“We’re so satisfied with Seller’s Bay, LLC’s work that we contracted them again for SEO.”
President
Pat Technology Systems Inc
“Their customer service and the quality of their product were most impressive.”
Artist
TwoAvocadosSigns
“Great company to work with Step by step instructions to get your website / email and business needs up and running highly recommended”
Louisa Richardson
Google reviewer
KNOW WHAT YOU ARE CHOOSING
Maintenance package FAQs
Can I buy a maintenance plan immediately?
We review your store first to confirm the plan is suitable. Submitting a review request is free and does not start a subscription or authorize payment.
Does “all services” mean unlimited work?
No. Eligible plans offer a choice of disciplines within one total monthly time allowance. We agree priorities and discuss any work that would exceed that allowance before proceeding.
Do the hours from different tiers add together?
No. Bronze has 1 hour, Silver 3 hours, Gold 10 hours and Platinum 30 hours per month. Each figure is the total allowance for that plan.
Do you support Shopify and WooCommerce?
We work with Shopify and WooCommerce stores. Maintenance tasks differ by platform, so we review the setup first. Tell us if you use another platform so we can assess the fit.
What if my store already has problems?
Include the main issues in your request. We identify any initial repair or cleanup work and confirm whether it can fit the plan or requires a separate scope.
What about billing, cancellation and unused hours?
We confirm billing frequency, cancellation terms, unused hours and any additional costs in the proposal before you approve the service.
Can I ask about payment plans?
Yes. Mention this during the review and we will discuss the available arrangements for your proposed scope.
FREE STORE REVIEW
Find the right plan before you commit.
Tell us about your store and the help you need. We’ll confirm a suitable scope before discussing payment.
No payment is required to request a review. Please do not include passwords or customer information.
Prefer to explore first? See our WooCommerce maintenance, Shopify maintenance and website management.
Request your store review
Choose a plan or select “Help me choose.”